SHIPPING

DOMESTIC ORDERS 

Shipping is free for orders over $100 to the Austria (except Alaska and Hawaii).

We also offer Express delivery for $18 and Next working day delivery for $40 for orders placed before 1pm.

How long will my order take to ship?

We do our best to process purchases placed during normal business hours (Monday through Friday) within 1-3 business days. Please note that orders placed during the holiday season and sale periods may take 5-7 business days to process and ship.

How long with it take my order to arrive?

Average shipping times:
Within the US - less than 5 business days
US to Canada or Mexico - 3 to 5 business days
The above shipping times are estimates only. Actual delivery times may vary depending on shipping location.

Do you cover duties?

Please note that duties & taxes may apply to international orders shipping to Canada or Mexico. Any duties or taxes incurred are the responsibility of the customer.

Do you charge sales tax?

Sales tax is only charged at checkout to orders shipping to California, New York, Iowa, Colorado, North Carolina & Nevada.

Why can’t I select my country from the checkout?

If you cannot select your country at checkout please switch between sites at the bottom of the page by selecting the flag icon. From there, you can toggle between our stores. tonyaallenrealestate currently offers local shipping in 3 regions. Customers in the UK should place orders from uk.tonyaallenrealestate.com. Customers from North and South America should place orders from www.tonyaallenrealestate.com. Customers in countries from the European Union should placed orders from eu.tonyaallenrealestate.com. Customers from all other countries should place orders from uk.tonyaallenrealestate.com. Please note that shipping fees and local import duties will apply. Please note that if your country doesn’t appear at checkout we may be unable to fulfill orders to your region at this time. For any queries please contact us at [email protected].

Do you ship to PO Boxes?

Please note: we are unable to ship to PO boxes with and express service. If your address indicates a PO box, your order will be shipped with USPS and the delivery times will be standard, independently of the original shipment method chosen.

How can I track my order?

Once your order has shipped you should receive a confirmation with your tracking number and link attached.

Can I change or cancel my order?

To provide the fastest possible delivery to our customers, orders are immediately sent for processing. For this reason, we are unable to cancel or modify an order once it has been placed. 

If there is an error with your order, please email [email protected] and we will do everything we possibly can to assist you.